Counselling with a Victim Support referral

Q: How much does the counselling cost?

With a Victim Support referral, the counselling is funded for you through the Social Insurance Board – you do not have to pay for it yourself.

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We support those who have become victims of crime, violence or crisis

Heaolu Keskus is an official cooperation partner of Victim Support (Ohvriabi). We provide psychological counselling to people whom Victim Support has referred for counselling – for example after a crime, violence or a serious crisis. The counselling is funded for you through the Social Insurance Board.

Find the right counsellor

Help is available

The aim of Victim Support is to support the victim's coping and sense of safety, and to prevent violence from happening again. You can contact Victim Support around the clock on 116 006 or via web chat at palunabi.ee.

Contact Victim Support

How does the counselling work?

If Victim Support has referred you to trauma recovery mental health support (TTTVT), choose one of our specialists and book an appointment. If you don't have a referral yet, contact Victim Support first – a Victim Support worker will assess your situation and issue the referral.
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When booking, mention that you have a Victim Support referral. A referral decision is usually valid for two years.

Book an appointment in the online calendar

Who the counselling is for

victims of physical, emotional or sexual violence;
those affected by domestic or intimate partner violence;
those harmed as a result of a crime;
those who have lived through a serious loss or traumatic event;
loved ones who have been affected by what happened.

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Have a question?

How much does the counselling cost?

With a Victim Support referral, the counselling is funded by the Social Insurance Board. Your Victim Support specialist can tell you more about the scope of the funding.

Who can come to counselling?

People whom Victim Support has referred for psychological counselling – those who have experienced a crime, violence, domestic violence or another serious incident, and their loved ones.

How do I get a referral?

The referral is issued by a Victim Support worker. You can contact Victim Support around the clock on 116 006 or via web chat at palunabi.ee.

Is the counselling confidential?

Yes. The counselling is safe and confidential, and moves at a pace that suits you.

What language is the counselling in?

We offer counselling in Estonian, Russian and English, both in person in Tallinn and online.

Psychological counselling with a Victim Support referral

We support those who have become victims of crime, violence or crisis

Help is available

How does the counselling work?

Who the counselling is for

Have a question?

Specialists focused on supporting victims of crime and violence