We support those who have become victims of crime, violence or crisis

Heaolu Keskus offers psychological counselling through Victim Support for people who have suffered as a result of crime, violence or a serious crisis. The counselling is funded for you through Victim Support (the Social Insurance Board).

Find the right counsellor

Help is available

The aim of Victim Support is to support the victim's coping and sense of safety, and to prevent violence from happening again. You can contact Victim Support around the clock on 116 006 or via web chat at palunabi.ee.

Contact Victim Support

How does the counselling work?

To access psychological counselling through Victim Support, first get in touch with the Victim Support service. A Victim Support worker will assess your situation and refer you to the service.
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Once you have been referred, you can book an appointment with our specialists.

Book an appointment in the online calendar

Who the service is for

victims of physical, emotional or sexual violence;
those affected by domestic or intimate partner violence;
those harmed as a result of a crime;
those who have lived through a serious loss or traumatic event;
loved ones who have been affected by what happened.

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Write us

Have a question?

How much does the counselling cost?

Through Victim Support, the counselling is funded for you via Victim Support (the Social Insurance Board) – you do not have to pay for it yourself.

Who can use the Victim Support service?

The service is intended for victims of crime, violence, domestic violence or another serious incident, and for those who have been affected by what happened.

How do I contact Victim Support?

You can contact Victim Support around the clock on 116 006 or via web chat at palunabi.ee. If needed, you will be referred to psychological counselling.

Is the counselling confidential?

Yes. The counselling is safe and confidential, and moves at a pace that suits you.

What language is the counselling in?

We offer counselling in Estonian, Russian and English, both in person in Tallinn and online.

Victim Support – psychological counselling for victims of crime or violence

We support those who have become victims of crime, violence or crisis

Help is available

How does the counselling work?

Who the service is for

Have a question?